Angie and Rob have a unique combination of care home regulatory and management skills. This expertise enables them to offer services of the highest quality service to clients. They are both qualified trainers, and can provide teaching sessions on a variety of issues including care planning.
During a 22-year NHS career, Rob acquired specialist skills in the care of older people, statutory registration & inspection, care planning, complaints management, consumer relations and nursing development. He has served on national advisory groups including care homes regulatory bodies and nursing development forums.
Since June 1999, Rob has been a successful independent consultant, advising both providers and regulators of care on practice within regulatory frameworks. He has been involved in designing and delivering training programmes for statutory regulators in both England and Wales. Rob works closely with legal experts in health & social care standards and employment law to ensure the advice given is absolutely correct.
Rob is a Registered Nurse and a qualified teacher in adult education. He has a Masterís degree in management. His thesis is on the management of the quality of nursing care.
Angie is a Registered Nurse with extensive experience in the management of care homes, achieving her RMA (Registered Managerís Award) in 2006. She has a formal qualification in teaching adults (Lifelong Learning Sector - City & Guilds 7303).
Angie has managed five care homes, including a 150-bed multisite. She worked with a large corporate provider for more than 15 years, during which time she won three awards for her effective and innovative management style. She went on to become a national Quality Manager for the group, a post she held for two years prior to becoming an independent consultant.
Angie is an specialist in troubleshooting care home management issues, and has particular expertise in care planning systems and training staff in person-centred care planning.
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